Shipping Policy

Thank you for shopping with Glife!
This Shipping Policy explains how we process, handle, and deliver your orders.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• You will receive an email confirmation with your order details once your purchase is complete.

2. Shipping Time

• Standard shipping typically takes 5–10 business days, depending on your location.

• Delivery times may vary due to customs, weather, or courier delays.

• We will provide tracking information once your order has been shipped.

3. Shipping Charges

• Shipping costs are calculated at checkout based on the weight, size, and destination of your order.

• Occasionally, we may offer free shipping promotions — details will be mentioned on our website.

4. International Shipping

• We currently offer international shipping to selected countries.

• Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer.

5. Wrong or Incomplete Address

• Please ensure your shipping information is accurate.

• Glife is not responsible for delays or lost packages due to incorrect or incomplete addresses.

6. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 7 days of delivery.

• We will work with our shipping partners to resolve the issue promptly.

7. Contact Us

For any questions about your order or shipping, please contact us:
📧 Email: support@konglife.com
📞 Phone: 4039219860