Shipping Policy
Thank you for shopping with Glife!
This Shipping Policy explains how we process, handle, and deliver your orders.
1. Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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You will receive an email confirmation with your order details once your purchase is complete.
2. Shipping Time
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Standard shipping typically takes 5–10 business days, depending on your location.
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Delivery times may vary due to customs, weather, or courier delays.
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We will provide tracking information once your order has been shipped.
3. Shipping Charges
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Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
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Occasionally, we may offer free shipping promotions — details will be mentioned on our website.
4. International Shipping
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We currently offer international shipping to selected countries.
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Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer.
5. Wrong or Incomplete Address
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Please ensure your shipping information is accurate.
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Glife is not responsible for delays or lost packages due to incorrect or incomplete addresses.
6. Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us within 7 days of delivery.
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We will work with our shipping partners to resolve the issue promptly.
7. Contact Us
For any questions about your order or shipping, please contact us:
📧 Email: support@konglife.com
📞 Phone: 4039219860